we sell seashells by the seashore

we craft captivating content that compels your customer community

In a world where consumers can easily switch their brand loyalties...

your organic social media strategy reminds them why they chose you in the first place.

social media strategy

social media strategy

get a custom playbook for your business' social media.

set yourself up for success with a strategy that lays out exactly how to run your social media channels, including:

  • which social media platforms you should use

  • what and when to post on each platform

  • a framework for planning your social media posts

  • dozens of content ideas for your business

  • hashtags you should use

  • how to engage with your followers

  • how to deal with dissatisfied customers

  • which insights you should track

social media content creation

social media content creation

enjoy the benefits of a consistent posting schedule - without worrying about what to post, ever again.

cohesive and consistent content is the hallmark of an effective organic social media strategy. but we all know how difficult it is to maintain that while also running every other aspect of your business.

we can take that responsibility (and time drain) off your plate by strategically writing, designing and scheduling your posts on all your social media channels, including:

  • Facebook

  • Instagram

  • LinkedIn

social media management

social media management

A truly engaged following can be yours. (Just leave the tap-tap-tapping to us!)

Customers who interact with businesses on social media expect a reply within one hour. Do you have the capacity to meet that expectation all the time in both English and French?

Hiring us to check your business' social media channels regularly throughout the day ensures your customers are getting timely and accurate responses.

We've worked with some pretty big brands (Nestlé Canada and Manulife Bank, to name just two!). When you outsource your DMs and comments to us, we treat your customers as if they’re our own.

let the word-craft team work wonders for you…

come join 30+ companies who are doing organic social media right, without the stress of posting to their accounts themselves.